FAQ

What is Skinny Fusion Tea?
Skinny Fusion Tea is a unique blend of natural and detoxifying ingredients that are formulated to enhance your weight management program as part of a healthy diet and exercise regimen. 14 Tea Bags or 28 Tea Bags.

What is in Skinny Fusion Tea?
Ingredients: Organic Rooibos, Organic Green Tea, Acai, Goji Berries,Dandelion Leaf, Pomegranate, Garcinia Cambogia Extract, Ginger, Guarana, Matcha Green Tea Leaf, Stevia leaf, Sea Salt, Lemon Grass,Oolong Wu Yi, Persimmon Leaf, Mint leaf

Shipping

1. When will I expect to receive my package? 

Packages being delivered in the U.S. will take about 5-10 business days to arrive. International orders will take about 15-45 business days to arrive

2. Mailing company Skinny fusion uses to send your packages through? 

We ship all Skinny Fusion products through the United States Postal Service (USPS). We ship through regular shipping.

3. Is there a shipping cost? 

The United States Postal Service (USPS) shipping costs for the US is $5 and international shipping cost is $10.00.

Shipping Issues

1. I still have not received my package, what do I do?

Skinny Fusion will inform you of your packages™ last location on the tracking system and give you the tracking link through email. Contact your Post Office and give them the tracking number to your order to locate your package.

2. The tracking states it has been Delivered but I have not received it yet. What do I do?

Contact your Post Office and give them the tracking number to your order to locate your package. USPS can hold packages for 30 days in their facility if they were unable to deliver package to the receiver during time of delivery and becomes unclaimed. Contact your Post Office for they may have it on hold for you to pick it. If its™ past the 30-day mark then USPS will resend the package back to Fit Tea as unclaimed.

3. Post Office does not have my package. What do I do?

Contact Skinny Fusion and we will look further into the issue. We may resend your order after verification that the shipping address is correct or do a full refund.


Refund Policy

All Sales Are Final.

Skinny Fusion Orders and Addresses

1. Once I have placed my order through Skinny Fusion website, how do I know you have received it?

You may email us and ask if we have received your order. Please give us about 24 -48 hours to process your order for shipping.

2. I have not received an email confirmation on my order after placing the order through Skinny Fusion?

Once you have placed your order we will receive the order information in our systems. Email confirmations will be sent out once we have printed the shipping label for the product and begin packaging. 24-48 hours to process orders for shipping.

3. Can I change my shipping address after placing my order?

Yes, we can. Please email Skinny Fusion as soon as possible about the change in shipping address so we may change it before processing orders for shipping.

4. Can I change the shipping address after USPS has processed and shipped my order out?

We are unable to change the shipping address once it has been packaged and process through USPS shipping facility.

5. Can I cancel my order?

We can only cancel orders before processing. Please email Skinny as soon as possible about the cancellation of your order. Once we have canceled the order then we can fully refund your payment through PayPal.

6. What if I order a 14-day Teatox bag but I decided I want instead the 28-day teatox bag. Can I change my order?

We can change your order from a 14-day teatox bag to a 28-day teatox bag before processing. Please send the other half of payment for the 28-day teatox bag through PayPal. Send payment to info@skinnyfusion.com. Once we have received the other half payment for the 28-day teatox bag then we can process your new order for shipping.


Tea Information
1. Does the tea come in loose tea or in individual tea bags?

Skinny fusion tea is currently in individual tea bags.

Age and Under Age Purchases
1. What the age limit for Skinny Fusion Tea?

Skinny Fusion Tea age limit is age 16 and up. If you are under the age of 18 please assist parental permission to use this product, purchase, and guidance throughout.

2. How old do you have to be to order Skinny Fusion Tea?

All payments are done through PayPal for Skinny Fusion Tea orders. PayPal policy state you must be age 18 years or older to be able to make an account, make purchases with the use of a debit or credit card as the authorized user, and accept the terms of PayPal.

3. What if my child places an order using my debit or credit card and made payment without my consent?

We are not responsible for the actions of children if they choose to use his/her parents™ card and PayPal account without consent. Skinny fusion and PayPal cannot verify under-age users using parental accounts and cards for payments and orders. Please contact Skinny Fusion about the issue so we may cancel and refund your payment. If we have already sent out the order for shipping, please resend the package back following the Skinny Fusion Return Policy to begin the refunding process.

Weight Loss and Skinny Fusion Tea
1. Will I lose weight?

Weight loss results may vary from person to person. No guarantee of weight loss can be given.

2. Can I stop taking the tea at any time?

Yes, you can stop taking the Skinny fusion tea at any time.

3. How long can I take the Skinny Fusion Tea product?

You can use the Skinny Fusion products as long as you want to lose weight or maintain weight

4. Is there an expiration date on the Skinny fusion Tea product?

There is no expiration date for the tea.

5. Drinking Directions
Drink Skinny Fusion Teatox  1 cup a day for best results, Stay hydrated with plenty of water, Exercise regularly 3-5 times per week, Eat healthy, balanced meals, and Repeat

6. If I choose to stop drinking the Skinny Tea, how do I continue in maintaining my current weight without gaining back?

We suggest that you keep your body active and continue exercising and eating healthy meals.

7. Can I go back in taking the Skinny Fusion Tea at any time?

You can choose to go back in drinking the Skinny Fusion products at any time and order more through our Skinny Fusion website.

Prepare the Tea
1. Do I drink the tea daily?

Drink the tea every morning with or without breakfast daily.

 2. How do I make the tea?

Take one tea bag place in a cup of near boiling water for 3-5 minutes. Remove Bag and enjoy. (Cold or Hot).

3. Can I add flavor to the tea?

Adding lemon or honey will help make the tea taste better.

4. Does the tea contain caffeine?

Yes, the Skinny Fusion Tea does contain caffeine due to some of the ingredients. The caffeine is measured to one cup of coffee.

Paypal
1. Do I have to make an account with PayPal to purchase Skinny Fusion Tea?

No, payment transactions are processed with credit card or through PayPal. PayPal is used for transactions, order information, refund transactions, and records on purchases for Skinny Fusion Tea and PayPal Company.

2. I have an issue or error on PayPal, what do I do?

Please contact PayPal for any issues or errors that appear through their systems. Skinny Fusion has no authority to fix or resolve any issues on PayPal accounts. Skinny Fusion can only check if your payment has transfer completely to our Skinny Fusion account for orders.

International Shipping
1. Can Skinny Fusion Tea ship international orders outside the US?

Yes, we can ship international orders.

2. How long does it take for international orders arrive?

International orders can take up to 15-40 business days to arrive.

3. Is there an international shipping cost?

We ship through the United States Postal Service (USPS), which charges international shipping costs of about $10.00.